The Burloak Difference
WHY CHOOSE BURLOAK
We know providing you with a positive experience is just as important as our craftsmanship. We follow 4 key principles to ensure every project is a success, not just for us, but for homeowners too.
-
Honesty
Operate With Honesty And Integrity -
Professionalism
Provide A Safe, Enthusiastic And Great Work Environment -
Communication
Communicate With Our Customers Throughout The Project -
Value
Provide The Highest Standards Of Professional Service To Our Clients
-
Honesty
When you contact us for a quote, you will meet directly with the owner and founder to discuss your basement project. He will answer all of your questions honestly and provide the quote himself. We do not use outside sales. We believe the person quoting your basement renovation should be the one responsible for the work. As a result, you can trust that the price you are receiving is final, with no surprises once the project begins.
-
Professionalism
To protect your home, you want to make sure you are hiring a professional contractor to finish your basement. Specializing in basements, we are knowledgeable, professionals in our craftsmanship and in our collaboration with homeowners. We will treat both you and your home with respect, and keep your basement as clean as possible to minimize dust and debris. We know that renovations can be overwhelming at times. As professionals, we work hard to minimize inconvenience and give you peace of mind.
-
Communication
We understand that to provide you with a positive experience there has to be clear communication in all aspects of your basement renovation. We start communicating with you as soon as your contract is signed. We understand that homeowners have many questions, and as basement specialists we know what information you’ll need even before you ask. By answering questions and providing information before your project begins, we eliminate uncertainty which allows for a smooth process. Most importantly, if we are ever unsure about any aspect of the project, we will ask – not assume.
-
Value
Most homeowners finish their basements for the extra living space. It is important to remember that finishing your basement will also add value to your home should you ever decide to move. We want you to get the most out of your investment, which is why craftsmanship is so important. Our basements are not only beautiful, but durable. Our workmanship will stand up to the test of time – and so will the value of your investment should you ever decide to sell.